Purchased an Amp from them it’s been in repair 7 times and put my savings into this products. The amp failed again in Dec after just being repaired Today I was told by Rob and Paul the owners that they will not replace amp and I should fight directly with Yamaha SA The amp has never in all the time I have had it ever been amp to be used to enjoy it and been in for repair more then connected to my TV Their policy is shocking and service none existent unless. Example amp gets taken for 3/4 months with no correspondence unless you follow up This amp was meant to be enjoyed but never got to enjoy it as it was in for repairs more then I had it a home Don’t buy from these people they will not support after sales What a shocking company

Got a pair of Monitor Audio speakers. One missing the grille. One missing a foam plug. After requests these parts arrived around a month later. Edit: turns out the floorstanding speakers are missing the entire bottom mounts to isolate the sound and quoted R3k by local ZA distributor to obtain. That would mean the cost wouldn’t be far off a new pair of higher grade speakers. I’ve purchased rubber mounts from Amazon, hope they do the job reasonably well. None of these issues communicated to sellers on their website.

I am generally quite sceptical purchasing online from somewhere new, but the deal they offered was too good to miss. Happy to say I had a very positive and pleasant experience. From the lady that contacted me on the first working day after purchase to confirm order, to the package that arrived in the minimum time frame. Highly recommended. Well done.

Completed two orders with them. The first went pretty well, the item was delivered quickly with no issues. For my second order, they gave me a pretty good price, but there was some issues with delivering the order. Problems are bound to happen occassionally, but the communication wasn't great either, requiring me to ask several times what was going on before I got any real feedback. I did receive my order eventually though and all looks in good order.