Absolutely terrible service. No reply when you ask for assistance on an item you just bought!

Bought a pair of Denon Perl True Wirless earbuds NOT the Perl Pro. from them. I received my purchase in a timely manner but I will note that they didn't reply to email concerning the warranty on these earbuds. I will say that the earbuds are really good. The erabuds deliver a clear and precise sound, even better in live music. If you watch UFC fights in the buds, you can hear every hit, smack, even the floor board of the ring. Brilliant sound from these buds. I haven't done a return so I cannot mention they're after sales service and hopefully don't have to.

Sound x perience is the best, I was so nervous since it was my first time buying from them; however, they assured me that I’ll receive my parcel. I have received my items earlier than expected and even got a free delivery. Thank you Henning for the utmost service, you’re simply the best. I’m definitely buying from you again and will recommend my friends to you. Happiness 👌😁😁😁😁

Excellent service we got from DeWet, thank you for the professional service and advise, keep up the good work. Loving the new sound system 🙌🏾