I went Sound X Patience on 3/10/2024 to buy an expensive set of earbuds as a gift. At the store after choosing the item I asked the lady if they were not on special/sale as I had seen it on other platforms cheaper however after being in the sound x webpage they obviously were the correct store to be purchasing from and although there were other stores with the same capabilities they were on my route. Anyway the sales lady replied saying she cannot discount the item as it’s a premium product and cannot be discounted, believing her I paid R5999.00 for earbuds which were a gift , the upset part about this 1st experience at Sound X is that when I arrived to my destination later that day and started reading my emails , I see that I had recieved an Email form Sound X about their Birthday sale earlier the same day and after browsing thru that birthday sale I was quiet annoyed to see the item I just purchased earlier in the day being on sale for R4:999.00 !! So what happened to the entire R999:00 extra that I had just paid , did the sales lady hace a good lunch ?? Is this the normal order or operation at Sound X ?? Does the owner n know that it’s happening?? Any which way, that’s my first and last time shopping at Sound X , I mean they have great products and I believe good knowledge but there are quiet a bit competitive stores in the same caliber around Gauteng and the rest of the country who are are kind enough to sell you the premium items at the correct market price and not rip you off just because you’r in their store buying products of a high caliber that are not flying off the shelves from every other store. That is just my 2c experience and I will not visit Sound X for a second time

Awesome service. I would like to thank Robert and the team at Sound X Perience for your awesome service and making my online purchase of a home theater system a pleasure and for accommodating all my questions. Robert, Blessings and Beatrice Thank you all. Great company and i will be using them for all my sound and visual needs in future.

Top notch service! Thanks to Dewet for the amazing support whilst purchasing my Denon AVR receiver. Receivers are not "cheap" items so I really appreciated all his patience and assistance while I was short listing what was suitable for my needs. Delivery was quick and many online retailers can take lessons from these guys. Well done guys, keep up the good work.

Dewet Rautenbach rendered EXCELLENT SERVICE! He walked ten extra miles to provide me with all the information and equipment I was looking for. He is extremely professional and very helpful!! Great knowledge of the products. Thank you, Dewet.